Express Assessment

Understand Your Repair Options. Make Smart Service Decisions.

  • Communicate single service issue diagnosis
  • Check parts availability
  • Provide an estimate of cost and repair time

The Express Assessment Mission

Within 2 hours of your service write-up, we will:

Service times may vary, consult with your Express Assessment dealer for specific hours of operation.

Express Assessment Snap-On Toolbox Giveaway Winners

We asked our Express Assessment technicians to give us their feedback on the program and submit a photo of themselves to be entered into a contest to win a customized Express Assessment green Snap-On toolbox. We received many entries. After reviewing valuable, heartfelt testimonials and very creative pictures, we are excited to announce our winners and share a few other unique photos we received.

Brian Sims - Smoky Mountain Truck Center - Kingsport,TN

Contest Photo
"...anytime you are adding value without increasing cost the customers love it. We have found that a lot of drivers are trying to stay within the service support network because of this. Customers love getting the extra mile without added cost."

Adarryl Matthews - Peach State Freightliner - Forest Park, GA

Contest Photo
"It is very critical that Express Assessment not only work, but stick around for years to come. EA must become standard operating procedure for dealerships across the country."

Some of Our Other Favorites

Contest Photo
Scott Detchon - FYDA Freightliner - Youngstown, OH
Contest Photo
Larry Eldredge - ATC Freightliner - Fort Worth, TX
Contest Photo
Justin Sitzmann - Truck Center - Lincoln, NE
Contest Photo
Christian Palardy - Globocam Rive-Sud s.e.c. - Boucherville, Quebec
Contest Photo
Steve Wippel - Stoops Freightliner Quality Trailer - New Haven, IN
Contest Photo
Benoit Dube' - Carrefour Du Camion RDL - Riviere du Loup, Quebec
Contest Photo
Dave Jackson - Floyds Truck Center - Cheyenne, Wyoming
Contest Photo
James Garrett - Freightliner-Western Star of Evansville - Evansville, IN
The Elite Support Difference

Make Smart Decisions Faster

Our Service Staff is trained to communicate promptly and professionally. Within 2 hours of the service write-up you’ll know whether you can get back out on the road, need to redirect resources, or get a hotel.

Understand Parts Availability

Quickly find out which parts are in stock and which need to be ordered so the repair can get underway as soon as possible.

Assess Accurate Repair Costs

You'll quickly have a good idea of how much the repair will cost.

Experience Qualified Technicians

Our Service Staff is trained to communicate promptly and professionally. Within 2 hours of the service write-up you’ll know whether you can get back out on the road, need to redirect resources, or get a hotel.

Perform Simple Repairs Fast

Quickly find out which parts are in stock and which need to be ordered so the repair can get underway as soon as possible.

Manage Your Business Better

You'll quickly have a good idea of how much the repair will cost.

The Elite Support Difference